Invoice Amounts:
- Item Price: Price for each product and each size are indicated next to the product on the site of our company.
- Shipping Fee: We use a fixed shipping charge of $5.45, for any delivery order within the United States and $11.3 for international orders. For more information, refer to our Shipping Policy.
We have no other hidden or extra charges other than the stated ones.
Payment Methods:
- Paypal: PayPal as means of payment can be used by customers to make payments with the assurance of their security.
- Credit or Debit Card: The payment methods that are recognized by our company are cash, check and the most common credit cards such as Visa, Master, and American Express. The payments are made through the payment gateway, so the security of the transactions is guaranteed.
Payment Timing: It is expected that payment has to be made to the operator at the time of their confirmation of the order. After you complete the payment you shall be sent an email acknowledging your order and the details of the payment made.
Refunds and Cancellations:
- Order Cancellation: The consumer can cancel the order with a full refund within the 24-hour timeframe from making the order. Orders may be cancelled by the customer before payment is made and 24 hours after placing an order as any order placed will be processed in the shortest time possible and may not be qualified for a refund.
- Returns and Exchanges: We offer refunds or exchanges in accordance with our Return & Refund Policy. Some important requirements that have to be met in order to have a return are that the items have to be unused and in the same condition that they were when they were received. Also, the receipt or proof of purchase should also be added.
Billing Information: The customer is supposed to give correct billing information. Inaccurate billing information may lead to your order being delayed or posing some problems. In case of any issue with your bill or payment, do not hesitate to write/complain to our customer support.
Contact Us: For any questions or concerns regarding our billing terms and conditions, please contact us at contact@drakecompany.store. Our customer service team is available to assist you with any inquiries.
Changes to Billing Terms: We may change these billing terms and conditions from time to time, for any reason without giving you notice. Any changes will be reflected on this page, and the date will be mentioned as effective from. It is advised often to come back to this page to know our billing polices updated from time to time.